FAQs

Manuka Oil is the oil that is derived directly from the leaves of the plant known for the nectar of its flowers contributing to the production of Manuka Honey by bees. It is scientifically proven to be anti-viral and kill the HSV-1 virus. It is also anti-bacterial, reducing infections from cold sores, anti-fungal and anti-bacterial. It really is natures super-power.

Cold Sores are caused by the herpes simplex virus 1 (HSV-1) which once contracted sits inactive in the body until activated by a trigger, such as stress, sunburn, wind and cold, changes in hormones, trauma, cold and fatigue. When the virus becomes active it infects the skin cells leading to cold sores.

Lip Service Cold Sore Balm is formulated and made in Melbourne, Australia.

We request that everyone who uses Lip Service Balm, carefully check the ingredients for any that you may be allergic to.

We only use 100% natural ingredients and organic where possible.

We use Australia Post for most of our deliveries, and you can select from a few of their services at checkout. Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. A second email will be sent once your order has been dispatched, with tracking information. We try to dispatch your order within two working days.

Shipping fees are non-refundable in the case of returns, and Bubs and Boobs Co is not responsible for any further fees or taxes that might occur if shipped outside of Australia.

We sure do. We post worldwide from Melbourne, Australia. Shipping costs will apply, and will be added at checkout.

See below for an estimate on postage time.

AUSTRALIA & NZ: 2-7 Business Days

USA, CANADA, UK & EUROPE: 5-15 Business Days

ASIA: 10-20 Business Days

REST OF WORLD: 10-30 Business Days

Please note, Lip Service Cold Sore Balm is not responsible for any further fees or taxes that might occur if shipped outside of Australia.

Due to the nature of our products, we can not accept returns on any products that have been used or even opened.

If you contact us quick enough! If you change your mind or wish to cancel your order, please contact us immediately, as once your order has been dispatched, there’s no way for us to stop its progress.